Last updated: October 27, 2026
We can help with product details, orders, delivery, returns and exchanges. Contact the Oddall support team using the details below.
Email and telephone
Email: support@oddall.com
Telephone: +372 5835 9269
Support hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time (America/New_York). Eastern Time follows seasonal daylight saving time. Messages received outside these hours are handled during support hours.
To help us find your order
For an existing purchase, include the order number, the email address used at checkout and a brief description of the question. For a product question, include the product name or link and the version you are considering.
Do not send a full payment card number, card security code, account password or one-time banking code. We do not need that information to answer an order question.
Returns and exchanges
Contact us within 30 days of delivery to request a return or exchange. We email a free prepaid label for you to print and use. Read the Returns and Refund Policy before sending an item.
Business and return mailing address
Oddall / Navolsika OÜ
Aruserva tn 17
Kohtla-Järve, 30721
Estonia
This is our business and return mailing address in Estonia. Please contact support for a prepaid label and return instructions before mailing an item. It is not a U.S. retail store or customer collection point.
Registry code: 17283568
VAT number: EE102881350
Quick answers
You may also find an answer in our Frequently Asked Questions, Shipping Policy or Payment Policy.