Terms of Service

Last updated: October 27, 2026

These terms apply when you use oddall.com or place an order through the store. Oddall is the trading brand of Navolsika OÜ, a private limited company registered in Estonia. The seller responsible for orders placed on this website is Navolsika OÜ.

1. Seller and contact details

Company: Navolsika OÜ
Registry code: 17283568
VAT number: EE102881350
Registered business address: Aruserva tn 17, Kohtla-Järve, 30721, Estonia.

Contact support@oddall.com or +372 5835 9269. Support is available Monday–Friday, 9:00 AM–6:00 PM Eastern Time (America/New_York).

2. Who can shop

The store offers home lighting and related products for delivery in the United States. You must be legally able to enter into a purchase contract, or have an authorized adult place the order. Provide accurate contact, delivery and billing information and use only a payment method you are authorized to use.

You can browse product information without opening an account. Where account registration is offered, keep your access details secure and notify us of suspected unauthorized use.

3. Product information and selections

Review the product page, selected version, dimensions, materials, power requirements and included contents before ordering. A listing applies to the item and options expressly selected. Decorative objects shown in a setting are not included unless the listing says they are.

We aim to show products and prices accurately. Screen settings and lighting can affect how colors appear; this does not remove our responsibility to supply goods that match the description. Contact us before ordering if an important detail is unclear. We will not substitute a materially different product without your agreement.

4. Prices and order total

Prices are displayed in U.S. dollars. The displayed price is all-inclusive for the selected item: standard U.S. delivery and any applicable taxes or import charges are covered, with no additional delivery or import payment due on receipt. We do not add separate handling or packaging fees.

Review your selected items, quantities and total at checkout before payment. If an obvious material pricing or listing error is discovered before dispatch, we will contact you to explain the correction and let you choose whether to proceed at the corrected terms or cancel for a full refund. We will not charge an increase without your agreement.

5. Orders and payment

Submitting an order is an offer to buy the selected goods under these terms. An automated order email acknowledges receipt. We confirm acceptance when we dispatch the order or expressly confirm acceptance separately.

We may decline or cancel an order if it cannot be fulfilled, payment is not authorized, the delivery address cannot be served or there is a reasonable concern about unauthorized or unlawful use. If payment has been taken for an order we cancel, we will issue the appropriate refund. Your rights in relation to an agreed order are not reduced by this provision.

Payment methods currently enabled are shown at checkout. The chosen payment service may require its own authentication. Details are explained in our Payment Policy.

6. Processing and delivery

Standard shipping to the United States is free, with no minimum order value. The order cutoff is 2:00 PM Eastern Time, Monday–Friday. Processing takes 1–2 business days, followed by an estimated 3–7 business days in transit, for an estimated total of 4–9 business days after an order enters processing.

Orders received after the cutoff, at weekends or on relevant public holidays enter processing on the next business day. Business days exclude weekends and relevant public holidays. Our Shipping Policy explains tracking, address changes and delivery problems.

If we cannot dispatch within the stated processing time, we will provide the available revised shipment information and the choice to agree to the delay or cancel the unshipped order for a full refund. Where the required consent is not obtained, we cancel and refund the unshipped order. We remain the contact for resolving goods that are lost, damaged or incorrect.

7. Cancellations, returns and exchanges

Contact us as soon as possible to request a cancellation before dispatch. If the order has already shipped, you may use the return process.

We accept return and exchange requests within 30 days of delivery. We email a prepaid return label to print, cover eligible return shipping and charge no restocking fee. Returns are mailed to our business address in Estonia. Eligible refunds are issued to the original payment method within 7 business days of receiving the returned item, including inspection. See the Returns and Refund Policy for the complete process and condition requirements.

8. Lighting installation and use

Use each item only for the purpose and environment stated on its product page and in its supplied instructions. Check the listed power supply, voltage, installation method and indoor or outdoor suitability before use. Use a qualified electrician where fixed wiring or local electrical rules require one.

Do not use an electrical item if it is damaged or appears unsafe. Contact us so we can help resolve the issue. This section does not exclude responsibility for an item that is defective, unsafe or incorrectly described.

9. Website use and intellectual property

You may use the store to browse, obtain product information and make lawful purchases. Do not interfere with its security or operation, misuse accounts or payment details, introduce harmful code, or use the website to infringe another person’s rights.

The Oddall name and the content and design rights on this website belong to us or the relevant rights holders. Your use of the website does not transfer those rights. You may retain product and order information for your personal use and records. Other uses require permission where applicable law requires it.

10. Privacy and third-party services

Our Privacy Policy and Cookie Policy explain how information is handled. Links or services provided by third parties may have their own terms and privacy notices. We remain responsible for our obligations as the seller and for the commitments made in these terms.

11. Responsibility and mandatory rights

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including rights concerning goods that are faulty, unsafe, misdescribed or not supplied as agreed. Any limitation is effective only to the extent permitted by the law that applies to you.

We are not responsible for a delay caused by circumstances outside our reasonable control where the law allows that limitation, but we will communicate material delays and provide the cancellation, refund or other remedies required by law. A disruption does not remove our responsibility to address an undelivered order.

12. Governing law and disputes

These terms are governed by Estonian law, without depriving a consumer of any mandatory protection or remedy provided by a law that applies to the purchase, including applicable U.S. federal or state consumer law. No term requires you to waive a right that cannot be waived or prevents you from bringing a claim in a court available to you under mandatory law.

Please contact us first so we can try to resolve an order concern. You may pursue any other complaint, dispute or legal remedy available to you.

13. Changes and records

The version in effect when you place an order applies to that order, unless a change is required by law or agreed with you. We may update the terms for future use of the store. The update date is shown above. Keep a copy of the terms and your order confirmation for your records.

14. Contact